Privacy Policy

1. Introduction

ProfilePilot AI ("Company," "we," "us," or "our") operates the ProfilePilot AI platform (the "Service"). This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information when you use our service, including our website and related applications.

Please read this Privacy Policy carefully. By accessing or using ProfilePilot AI, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

We collect information you directly provide to us, such as:

• Account information (name, email, company name, phone number)
• Google Business Profile data (when you authorize us to access it)
• Payment information (processed by secure third-party payment processors)
• Communications and support inquiries
• Billing and usage information

We also automatically collect certain information when you use our Service, including IP addresses, browser type, operating system, referring URLs, and pages visited.

3. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, maintain, and improve our Service
• Process your requests and transactions
• Send you technical notices and support messages
• Respond to your comments, questions, and requests
• Monitor and analyze trends, usage, and activities
• Detect and prevent fraudulent transactions and other illegal activities
• Personalize and improve your experience
• Send promotional communications (with your consent)

4. Google Business Profile Data

When you authorize ProfilePilot AI to access your Google Business Profile data:

• We only access the data you specifically authorize us to use
• We do not sell your Google Business Profile data to third parties
• We use your data solely to provide our Service features
• You can revoke access at any time through your Google account settings
• We comply with Google's terms of service and policies regarding API usage
• Data is stored securely with industry-standard encryption

5. Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. This includes:

• SSL/TLS encryption for data in transit
• Encryption of sensitive data at rest
• Regular security audits and penetration testing
• Restricted access to personal information on a need-to-know basis
• SOC 2 Type II compliance

However, no security system is impenetrable. While we strive to protect your information, we cannot guarantee its absolute security.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our Service. You can request deletion of your data at any time by contacting us at support@profilepilotai.com. We will delete or anonymize your information within 30 days of such a request, except where we are required to retain it by law.

7. Sharing of Information

We do not sell, trade, or rent your personal information. We may share information:

• With service providers who assist us in operating our website and conducting our business
• When required by law or to protect our legal rights
• With your consent for specific purposes
• In connection with a merger, acquisition, or sale of assets

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate data
• The right to request deletion of your data
• The right to opt-out of marketing communications
• The right to data portability

To exercise any of these rights, please contact us at support@profilepilotai.com.

9. Third-Party Links

Our Service may contain links to third-party websites and services. This Privacy Policy does not apply to third-party websites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.

10. Children's Privacy

ProfilePilot AI is not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will delete such information and terminate the child's account.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of the Service following such notification constitutes your acceptance of the updated Privacy Policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at: