Get in Touch

Have a question about ProfilePilot AI? We're here to help. Reach out to our team and we'll respond as soon as possible.

Email

Email us for general inquiries and support:

support@profilepilotai.com

Support

Get help from our support team:

Available 9 AM - 6 PM EST

Response Time

We typically respond within:

24 hours for all inquiries

Send us a Message

Frequently Asked Questions

What are your support hours?

We provide email support 24/7. Live chat support is available 9 AM - 6 PM EST, Monday through Friday.

How quickly will you respond?

We aim to respond to all inquiries within 24 hours. Premium support customers receive responses within 4 business hours.

Can I schedule a demo?

Absolutely! Email support@profilepilotai.com with "Demo Request" in the subject line and we'll arrange a time that works for you.

Do you offer custom integrations?

Yes! For enterprise customers, we can discuss custom API integrations and white-label solutions. Contact our sales team.

What if I need data security documentation?

We provide SOC 2 Type II reports, security certifications, and compliance documentation upon request. Email support@profilepilotai.com.

How do I cancel my subscription?

You can cancel anytime from your account settings. Your access continues until the end of your billing period. For other questions, contact support.